At Visionary Design Academy (VDA), we are committed to providing high-quality creative education and a positive learning experience for all students. We kindly ask parents, guardians and students to review our payment and attendance policies before enrolling.

Payment & Refunds

All enrolment and class fees are non-refundable for change of mind, personal scheduling conflicts, or missed classes.

Once payment has been completed, VDA does not offer refunds for voluntary withdrawals, changes in personal circumstances or inability to attend scheduled classes, except where required under Australian Consumer Law.

Missed Classes & Make-Up Sessions

We understand that unexpected circumstances may prevent students from attending their scheduled classes.

Where possible, VDA may offer a make-up class as an alternative opportunity for students to complete their missed session.

• Make-up classes are subject to availability and scheduling.

• Available make-up sessions will be arranged at times determined by VDA.

• If the offered make-up class time is unsuitable for the student, VDA is unable to provide alternative compensation, refunds or credits for the missed class, unless required by law.

• Make-up classes cannot be exchanged for monetary refunds.

Acknowledgement of Policy

By completing enrolment and payment, parents, guardians and students acknowledge and agree to VDA's Payment, Refund & Make-Up Class Policy.

This policy does not exclude, restrict or modify any rights or remedies available under Australian Consumer Law.